These conditions explain the rights, obligations, & responsibilities of all parties to this Agreement. “You” or “your” means the Customer:“We”, “us”, “our” or “ ” means National Removals(I). “Work” means moving, shipping, packing, storage or related services. These terms & conditions can be varied or amended subject to prior written agreement. We draw your attention to Clauses 8, 9, 10 & 11 which limit our liability & you should therefore consider specialist insurance to cover your goods or premises. If arranged this insurance will form a separate agreement between you & the Insurers & separate conditions will apply. We aim to reduce use of natural resources so many of our records are electronic & thus when we refer to documents of any sort in this agreement this includes emails, website pages or screen/memory of handheld portable computing &/or communications devices.